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Cancellation & Modification Policy

If you change your mind about your purchase, please contact us at support@cusgifts.com OR this form and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Please be informed that:

  • We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons.
  • The cancellation and modification requests are only accepted via support email support@cusgifts.com OR via this form 

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

Based on 2280 reviews
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Loved it. Made for my daughter and her dog who passed. I got to design them to look just like her and her fur baby. She loved it so much! Thank you

It's bigger than I expected which is great and the colors seem to be better than what they seem on the picture

Came out beautifully. Great service and great communication with the seller.

Custom Personalized Witch PU Leather Handbag with Long Straps - Gift Idea For Halloween/ Witch/ Friend - There Are More Of Us Than You Think

I was disappointed with this comforter. It's too small for my queen size bed. No returns.

Beautiful case took a while to get here but beautiful

Beautiful case, took a while to get here but beautiful case

This was so beautiful!! It is very well made!! It was actually bigger than I thought it was going to be!! It came very quickly and was packaged well!! I definitely would recommend it!! Thank you for such a beautiful product!!

Absolutely beautiful reminder of the little fur friend, love of my life's place in my ❤️!

Custom Personalized Retired Veteran Shirt/Hoodie - Father's Day Gift Idea for Veteran

Custom Personalized Retired Veteran Shirt/Hoodie - Father's Day Gift Idea for Veteran

Custom Personalized Memorial Dog Wings Aluminum/ Acrylic Ornament - Memorial Gift Idea For Christmas - Upload Pet Photo - The Moment Your Heart Stopped Mine Changed Forever